“Diva platform” refers to the client application labeled Diva platform legally owned and operated by HUI YUE TECH PTE. LTD. and its affiliates (hereinafter referred to as “we”).As the operator of the Diva platform, we are well aware of the importance of personal information to you, and we will protect your personal information and privacy in accordance with the law. We formulate this privacy policy and specially remind:We hope you read and understand this privacy policy carefully before using the Diva platform and related services, so as to make appropriate choices.

 

We will introduce to you how we process personal information in different scenarios through this privacy policy. When you open or use the Diva platform, we will process relevant information in order to realize the functions and services you choose to use, or to comply with legal requirements. In addition to the information required to realize the basic functions and services of the Diva platform, and the information necessary according to legal requirements, you can refuse us to process other information, but this may cause us to be unable to provide corresponding functions and services. We will explain the relevant situation item by item in the privacy policy, and the important clauses about your personal information rights and interests have been highlighted in bold, please pay special attention. Use related products or services after confirming full understanding and agreement. Once you start using the products or services of the Diva platform, it means that you have fully understood and agreed to this policy.

In addition to this Privacy Policy, in specific scenarios, we will also explain to you the purpose, scope and use of the corresponding information collection through instant notifications (including pop-up windows, page prompts, etc.), function update instructions, etc. These instant notifications and function update instructions form part of this privacy policy and have the same effect as this privacy policy.

The following will help you understand in detail how we collect, use, store, transmit, disclose and protect personal information; help you understand how to inquire, correct, supplement, delete, copy, and transfer personal information. Among them, important content about your personal information rights and interests has been highlighted in bold, please pay special attention.

A. How we collect and use your personal information

B. How do we share, transfer and publicly disclose your personal information

C. Manage your personal information

D. How do we protect your personal information

E. How do we store your personal information

F. How do we protect minors

G. Updates to this Policy

H. Dispute resolution

A. How we collect and use your personal information

(1) Account service

1. Register and log in

(1) When you register, log in to the Diva platform and use related services, you can create an account through your mobile phone number, and you can complete the relevant network identification information (avatar, nickname, password). We collect this information to help you Complete the registration.

(2) You can use a third-party account to register and log in to the Diva platform, but you need to authorize us to obtain your information on the third-party platform (public information such as avatar, nickname, and other information authorized by you) to generate a third-party account. The bound Diva platform account enables you to directly register, log in and use the Diva platform and related services. In some cases, we need to re-verify and bind your mobile phone number to confirm the authenticity and association of the third-party account.

(3) If you forget your Diva platform account password, you can use the password recovery function. In order to ensure the security of your account, we may require you to fill in relevant information for verification, and may verify your identity through real identity information verification if necessary.

2. Real-name authentication

When you open a live broadcast, apply for cash withdrawal, or use other functions or services that require real-name authentication, in order to comply with relevant legal requirements, protect the safety of you or other users, or maintain the security and stability of functions/services, you need to provide real identity information (real Name, passport, ID number or face information, which may be different according to the actual situation) to complete the real-name authentication.

During the real-name authentication process, your real identity information may need to be verified by a third-party authentication agency that provides authentication services. This information is only for the purpose of completing real-name authentication, or other purposes prescribed by law, and will not be used for other purposes without your express authorization. The above information is personal sensitive information, and you may refuse to provide it, but you may not be able to use functions or related services that require real-name authentication. The inability to use such functions or services will not affect your use of other functions and services.

Based on relevant legal requirements, your real-name authentication information may also be used by us for products or services related to youth/child protection.

3. Account public information

(1) We will generate a user ID for your account when you register on the Diva platform, and the user ID is the public identification symbol of your account. You can also choose a good number through the platform service according to your own needs.

(2) You can voluntarily choose whether to complete personal information such as avatar, nickname, gender, birthday, location, personalized signature, etc. If you do not fill in the information, it will not affect your use of the Diva platform account and services.

(3) Your number of followers and watch list, number of fans and list of fans, your personal information (constellation, gender, age, etc.), wealth level, charisma level, the name of the agent you joined, and the dynamics/videos you publicly released , the background wall you set, the album photos you uploaded, etc. will be publicly displayed on the personal homepage (personal space) of the account.

(4) When we publish the notice of punishment for violations, we will publish the nickname and other information of the violating account.

 

(2) Content browsing and searching

1. In the process of browsing the content of Diva platform, we will record your usage. After you log in to your account, we will record your [clicks, browsing, sharing, following, favorites, feedback, publishing, likes (likes), comments, etc.] through your Diva platform account.

2. When you use search, we will collect your search keyword information and log records. Search keyword information is temporarily stored on your device, so when you use the Diva platform search function again on the same device, we will show you your search history.

3. When you use the download function, with your consent, we will use your storage permission to write relevant files in the external storage space of your device.

4. When providing you with nearby channel content or content or services related to the location of the device, you can set the city you are in to ensure the quality of the content or service, and recommend content or services that may be of interest to you. We will provide content or services related to the geographical location according to your settings.

5. When you play videos and other content, in order to adapt to your device status, we will call the device’s gravity, acceleration and other sensors to identify the horizontal and vertical screen status of your device.

(3) Information Release and Voice Lab

1. Audio and video, graphics, and voice recording When you shoot or post audio, video, pictures, or record voice, we will ask you to authorize camera, photo album, and microphone permissions according to the type of functions you use. If you refuse to authorize, you will not be able to use the functions of shooting, publishing or recording voice, but it will not affect your use of other functions of the Diva platform.We attach great importance to user experience. 
In order to improve the upload speed of audio and video, enrich the publishing function and optimize the experience, when you shoot and publish audio and video, we will send the audio and video Temporarily uploaded to the server. If you cancel or fail to upload due to other reasons, we will delete the relevant audio and video immediately.

Your avatar, nickname, user ID and other information will be displayed in the content you publish. The information you publish may contain other people’s personal information. Please be sure to obtain the legal authorization of others to avoid illegal disclosure of other people’s personal information.

2. Party room

When you use the Party room function, you can create a personal room or enter other users/hosts’ public or private rooms to interact. During use, you can view the room list, room details (room ID, room management, gift wall, etc.), live room statistical details (list, popularity, etc.), anchor/user profile pages, etc., or click on the user nickname Follow the host/user in a different way.

When you enter the party room for browsing or voice interaction, we may collect your device information (including but not limited to device model, unique device identifier, operating system, resolution, operator, phone number), software version number, Log records, IP addresses, and ask you to authorize photo albums, microphone permissions, mobile phone dialing, and call status permissions. If you refuse to authorize, you will not be able to use some functions of the Party room, but it will not affect your use of other functions of the Diva platform.

3. Tools

When you use props, special effects, filters, stickers and other tools provided in the Diva platform to shoot and publish content, we will use sensor information according to your operation and the type of tools used to adapt the tools you choose. Some tools need to process your personal information:

(1) If you choose to use a tool that needs to fit the face in the image when you shoot content, we need to identify your facial feature value information to provide better visual effects. During this process, unless otherwise explicitly stated and with your separate consent, we will not return, store or provide the above information to third parties, and this information will only be processed locally on your device (such as a mobile phone). If you refuse to authorize, you will not be able to use this function, but it will not affect your use of other functions of the Diva platform.

(2) If you add a geographic location link (“anchor” for short) when publishing, we will use your geographic location information to publicly display the corresponding anchor in the content with your authorization. If you refuse to authorize, you can also search or use the cities or regions we recommend to you.

(4) Interactive communication

1. Follow

You can follow streamers/users by searching nicknames/user IDs, clicking user nicknames, etc. When you follow or unfollow the host/user on the Diva platform, we will create/adjust the number of fans and fan list, the number of followers and the list of followers, and the list of friends.

2. Recommended by friends

We may make friend recommendations to you based on the relationship between you and other users, fans, etc., or the information you and other users choose to display on the personal homepage, and the interaction between you and other users.

3. Friends interaction

(1) When you interact with Diva platform users, in order to maintain the stability of the service, we may collect your interaction information;

(2) When you interact with your friends, we will form your “recently interacted” friend list;

(3) After enabling the microphone permission, you can use the microphone to realize voice-to-microphone chat or recording. During this process, we collect the content of your recordings. Please know that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you actively click the microphone icon in the client.

4. Interaction in the live broadcast room

(1) If you are the anchor of the live broadcast, your room number, user ID, nickname and avatar will be displayed in the live broadcast room. At the same time, information such as barrage, gifts, popularity of the live broadcast room, live broadcast duration and other information you received in the live broadcast room will also be displayed publicly;

(2) If you are a user watching the live broadcast, your nickname, avatar, charm level, wealth level and other account-related information, and interactive information in the live room (interaction information includes but not limited to barrage, gifts, etc.) will be displayed in the live room Public display, and at the same time, we will form statistical data (such as list, popularity, etc.) in the live room based on your interactive activity and display it publicly.

5. Sharing and interaction

When you share or receive shared information, participate in activities, etc., the Diva platform client needs to access your clipboard locally and read the sharing code and link contained in it to realize sharing, activity linkage and other functions or services . The Diva platform client will upload it to our server only when it locally recognizes that the content of the clipboard belongs to instructions such as Diva platform sharing and activity linkage. In addition, the Diva platform client will not upload other information of your clipboard to our server.

6. Quick room entry

When you use the quick entry function, we will disclose your user ID, nickname, avatar, level, gender, guild and other account-related information. You can enable the permission to follow the room to quickly form a team, we will collect your friend list information, and you can turn off this permission at any time through [Settings].

(5) Personalized recommendation

Function description: In order to show you and recommend more relevant information and provide services that better meet your requirements, the Diva platform will collect and use your personal information and automatically calculate and predict your preferences through computer algorithm models to match you Information or services that may be of interest, below we will explain to you in detail the operating mechanism of this personalized recommendation service and the way you can achieve control.

1. The scope of our personalized recommendation service includes but is not limited to displaying graphic or video/live content, providing search results, and recommending products and services.

2. In order to predict your preferences, we may collect and use your device information and behavior information when using the Diva platform. Behavior information includes content browsing, information release, interactive communication, search, and clicks when you use the Diva platform. , Follow, bookmark, browse, share, trade and other activities, as well as account information such as gender, birthday, region, etc. in the account you filled out yourself. We will automatically analyze and calculate the above information, and the machine (or system) will automatically filter and push the content that you may be more interested in based on the calculation results.

3. We will give real-time feedback to the recommendation model based on your content browsing behavior during the use of the Diva platform, and constantly adjust and optimize the recommendation results to better provide you with high-quality content. Please be aware that the personalized recommendation algorithm in the Diva platform does not identify the true identity of a specific natural person, but only provides more relevant and richer information based on user behavior and characteristics.

You can turn off personalized content push according to this privacy setting. When you turn off, we will not process your personal information based on the purpose of personalized push, but will only push you general content that has nothing to do with your preferences .

(6) Order and payment

1. Order placing and order management functions When you purchase goods/services, we need to collect some or all of the following personal information according to the type of goods/services (including but not limited to diamond recharge, membership activation, purchase of paid services, etc.), including:

transaction goods/service information, orders Number, order time, order amount, virtual property information, transaction and consumption records, we collect this information to help you successfully complete the purchase of goods/services, ensure your transaction security, query order information/transaction records, provide customer service, etc. . At the same time, in order to facilitate your understanding, inquiry and management of order information, we will collect order information generated during your use of our services for display to you and to facilitate your order management.

2. Payment and settlement

(1) In order to complete the order payment and ensure transaction security, we may need to collect your transaction amount, order time, order merchant, order number, payment method, payment account number, payment status information, and communicate with the payment institution in a secure manner. sharing of some or all of the information;

(2) When you use our cash withdrawal function, you need to provide your bank card, third-party wallet and other relevant payment method information to complete the binding of payment methods and fund settlement. You can check the payment method information bound to your Diva platform account or apply for changing the bound payment method on the relevant page of the Diva platform. At the same time, we will also collect your withdrawal records for your real-time query.

(7) Marketing promotion and news notification

1. Participation in activities

From time to time, we will hold online marketing activities (such as sweepstakes, various list activities, etc.). In such marketing activities, we need users to provide identity information, receiving information, etc., so that we can provide ticketing services or send gifts. In cases where the Diva platform pays you, we may need to collect your identity information for tax purposes.

2. Marketing promotion and news notification

For your contact information (such as contact phone number and email address) that you provide during use, we may send multiple types of notifications to one or more of them during operation for user message notification, identity verification, security Verification, user experience research and other purposes. After obtaining your authorization and consent, we may provide you with commercial information such as services, functions or activities that you may be interested in by text message or other means. If you do not want to receive our commercial information, you can choose to turn off the notification function of the Diva platform in your device, or choose the information you want to receive through the notification setting function provided by the Diva platform, or you can unsubscribe through the text message provided way to unsubscribe.

(8) Security guarantee

We are committed to providing you with safe and reliable products and use environment, and providing high-quality and reliable services and information is our core goal. In order to maintain the normal and stable operation of related products or services, and protect the safety and legitimate interests of you or other users or the public, we will collect the following necessary information:

1. In order to ensure the safe operation of software and services, the quality and efficiency of operation, we will collect your hardware model, operating system version number, device identifier (Android such as IMEI, device number, OAID, IMSI, ICCID, GAID, MEID , iOS such as IDFV, IDFA; different identifiers will have different validity periods, whether they can be reset by the user, and how to obtain them), device settings, network device hardware address (MAC address), hardware serial number, IP address, WLAN connection Access point (such as SSID, BSSID), Bluetooth (Bluetooth), base station, software version number, network access method, type, status, network quality data, operation, use, service log, sensor information data.

2. In order to prevent malicious programs and ensure operation quality and efficiency, we will collect installed application information or running process information, overall application operation, usage and frequency, application crashes, overall installation and usage, performance data, App source.

3. We may use your account information, device information, service log information, and information that our affiliates and partners have obtained your authorization or can provide to us according to law to determine account security, transaction security, identity verification, identify violations of laws and regulations, detect and prevent security incidents, and take necessary recording, analysis, and disposal measures in accordance with the law.

(9) Use of similar technologies such as cookies

Similar technologies such as cookies and device information identification are technologies commonly used on the Internet. When you use the Diva platform and related services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and identify information when you access and use this product. We promise not to use cookies for any purpose other than those stated in this privacy policy. We use cookies and similar technologies mainly to achieve the following functions or services:

1. To ensure the safe and efficient operation of products and services: We may set cookies or anonymous identifiers for authentication and security, so that we can confirm whether you have logged in to the service safely, or whether you have encountered theft, fraud or other illegal activities. These technologies will also help us improve service efficiency, login and response speed.

2. Help you get an easier access experience: Using such technologies can help you save the steps and processes of repeatedly filling in personal information and entering search content (example: record search, form filling).

3. Recommend, display, and push content or accounts that you may be interested in: We may use such technologies to understand your preferences and usage habits, and conduct data analysis to improve product services and recommend information or functions that users are interested in, and refine your selection of content.<

On the sharing page of the Diva platform, we may use cookies to record browsing activities for recommending information to you, troubleshooting crashes, delays, and exploring better service methods.

(10) Customer service and dispute resolution

When you contact us or file a complaint, appeal or consultation, for the security of your account and system, we may require you to provide necessary personal information (including but not limited to mobile phone number, name, certificate information, email, registration information and other relevant information) to verify your real user identity. In order to facilitate contact with you, help you solve problems as soon as possible, or record the solutions and results of related problems, we may save your communication with us, communication/call records and related content (including account information, information provided by you to prove relevant facts) other information, or the contact information you left). At the same time, we may also request to obtain some of your permissions, including but not limited to camera/album permissions. If you refuse to provide the above information, we may not be able to respond to complaints, appeals or consultation results in a timely manner.

(11) Changes to service content

Please understand that with the development of our business, the products or services provided by the Diva platform may be adjusted. If the purpose, method and scope of personal information processed by the adjusted products or services change, we will inform you again and obtain your consent in accordance with relevant legal requirements.

(12) Device permission call

In order to ensure the normal realization of relevant business functions, we need to call the corresponding necessary permissions according to the specific usage scenarios, and ask you in a pop-up window before calling. You can also withdraw authorization. In particular, it should be pointed out that even if we have obtained these permissions with your authorization, we will not collect your information when the relevant functions or services are not needed.You can choose to turn off some or all of the permissions in the settings of the device, which may cause the corresponding business functions to fail or fail to achieve the expected results.

(13) Exceptions to authorized consent

Please understand that in the following situations, according to the law, we do not need to obtain your authorization and consent to process your personal information.

1. Necessary for the conclusion and performance of a contract in which the individual is a party;

2. Necessary for the performance of statutory duties or obligations (including those directly related to (possible) litigation, arbitration, enforcement and other legal procedures; or as required by law);

3. It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations;

4. Process personal information that is disclosed by individuals or has been legally disclosed within a reasonable range;

5. Other circumstances stipulated by law. Special Note: According to the law, if the information cannot identify a specific individual alone or in combination with other information, it does not belong to personal information. When your information can identify you alone or in combination with other information, or when we combine data that has not been associated with any specific individual with your personal information, we will treat it as your personal information in accordance with this Privacy Policy processing and protection.

B. How do we share, transfer and publicly disclose your personal information

(1) Sharing

1. Confidentiality obligations and exceptions

We are obliged to keep your information confidential and will not sell or rent any of your information, except in the following cases:

(1) Sharing under statutory circumstances: We may share your personal information externally according to legal regulations, litigation, dispute resolution needs, or according to the legal requirements of judicial authorities;

(2) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;

(3) To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of the Diva platform and its users or the public from damage;

(4) Sharing with affiliated companies: In order for us to provide you with products or services based on the Diva platform account, recommend information that you may be interested in, and identify abnormalities in the Diva platform account, your personal information may be shared with our affiliated companies and/or or its designated service provider. We will only share necessary personal information and are subject to the purposes stated in this Privacy Policy. If we share your sensitive personal information or affiliated companies change the use and processing purpose of personal information, we will ask for your authorization again;

(5) Sharing with authorized partners: In order to provide you with more complete and high-quality products and services, we may entrust authorized partners or use third-party SDK-related technologies to provide services for you or perform functions on our behalf. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this Privacy Policy. Partners can only have access to the information they need to perform their duties and shall not use this information for any other purpose .

2. Scenarios for sharing information

Currently, our authorization information includes the following:

(1) Sharing information to realize functions or services

①When you use the functions provided by our affiliates and third parties on the Diva platform, or when software service providers, smart device providers, and system service providers jointly provide services for you with us, we will realize the business The necessary information is shared with these related parties and third parties for comprehensive statistics and analysis of characteristics and preferences through algorithms to form indirect crowd portraits to recommend, display or push information that you may be interested in, or push It is more suitable for your specific functions and services.

②Logging in and binding other accounts: When you use your Diva platform account to log in to third-party products or services, or bind your Diva platform account to other third-party accounts, with your consent, we will share your nickname, avatar and Other information authorized by you is shared with the aforementioned products or services.

③When you choose to publish information that can be synchronized to our affiliates or third-party products or services, the Diva platform may use SDK or related technologies to share the published content and comment information with the providers of these products or services.

④Payment function: The payment function is provided to you by third-party payment institutions that cooperate with us. Third-party payment institutions may need to collect your name, bank card type and card number, expiration date and mobile phone number. Bank card number, expiration date and mobile phone number are sensitive personal information, which are necessary for the payment function. Refusing to provide it will result in you being unable to use this function, but it will not affect the normal use of other functions.

⑤In order to adapt the message push function to the terminal model you use, we will share the mobile phone model, version and related device information with the terminal device manufacturer through SDK and other technologies.

(2) Realize the shared information of security and analysis statistics

①Guarantee safe use: We attach great importance to account, service and content security. In order to protect your and other users’ account and property security, and protect your and our legitimate rights and interests from illegal infringement, we and our affiliates or service providers may Share necessary device information, information about device location, log information, application information or running process information, overall application operation, usage and frequency, application crashes, overall installation usage, performance data, application source.

②Analysis of product usage: In order to analyze the usage of our services and improve user experience, statistical data on product usage (crashes, flashbacks) may be shared with affiliates or third parties, which are difficult to combine with other information identify you personally.
                                            

③Academic research and scientific research: In order to enhance scientific research capabilities in related fields and promote the development of science and technology, we may share de-identified or anonymized data with research institutes, universities and other institutions on the premise of ensuring data security and legitimate purposes .

(3) Help you participate in marketing promotion activities

When you choose to participate in relevant marketing activities organized by us, our affiliates or third parties, you may be required to provide your name, mailing address, contact information, and bank account information. Some of this information is sensitive personal information, and refusing to provide it may affect your participation in related activities, but will not affect other functions. Only with your consent, we will share this information with affiliated parties or third parties to ensure that you receive consistent services in joint activities, or entrust a third party to redeem rewards for you in a timely manner.                  

In order to ensure the stable operation and function realization of our client, so that you can enjoy and use more services and functions, our application will embed the software tool development kit (referred to as “SDK” in this policy) of authorized partners or other similar application. We will conduct strict security inspections on the application program interface (API) and software tool development kit (SDK) for authorized partners to obtain relevant information, and require authorized partners to process personal information in accordance with this policy and other relevant confidentiality and security measures. Keep your data safe.

 

(2) Transfer

The Diva platform will not transfer your personal information to any company, organization or individual, except in the following cases:

1. After obtaining your explicit consent, we will transfer your personal information to other parties.

2. In case of merger, acquisition or bankruptcy liquidation of the platform service provider of the Diva platform, or other situations involving mergers, acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company holding your personal information, The organization continues to be bound by this policy, otherwise we will require the company, organization or individual to seek your authorization and consent again.
                                    

(3) Public disclosure
                                                   

The Diva platform will only publicly disclose your personal information under the following circumstances:
          

1. With your explicit consent or based on your active choice, we may publicly disclose your personal information.

2. If we determine that you have violated the law or seriously violated the relevant agreements and rules of the Diva platform platform, or in order to protect the personal and property safety of users of the Diva platform platform or the public from infringement, we may comply with the law or obtain your consent. Disclose personal information about you under.

(4) Personal information that is legally exempt from obtaining consent to share, transfer and publicly disclose

Please understand that in the following circumstances, according to the law, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

1. Necessary for the conclusion and performance of a contract in which the individual is a party;

2. Necessary for the performance of statutory duties or obligations (including those directly related to (possible) litigation, arbitration, enforcement and other legal procedures; or in accordance with legal requirements);

. It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations;

4. Process personal information that is disclosed by individuals or has been legally disclosed within a reasonable range;

5. Other circumstances stipulated by law.

Please be informed that if we take technical measures and other necessary measures to process personal information, so that the data recipient cannot re-identify specific individuals and cannot recover, the sharing, transfer, and public disclosure of such processed data do not need to notify you separately and with your consent.

 

C. Manage your personal information

 

(1) Query, correct, supplement and delete your personal information

You can inquire and manage your personal information through various paths in our products: You can query and modify the avatar, nickname, age, city, signature, photo album and other information of the Diva platform account through the [My] page.

You can also query and modify the login password of the Diva platform account, bind mobile phone and other information, real-name authentication information, and the binding status of the third-party platform login account through [My]. You can also log out of the Diva platform account through this path.

Note: There may be differences between different mobile terminals such as Android and iOS. The actual content and path of the Diva platform APP interface on the mobile terminal you use shall prevail.

If you are unable to manage this personal information through the above paths, you can contact us at any time through the contact information provided in this Privacy Policy. We will respond to your access request as soon as possible.

(2) Cancel account

You can log out of the Diva platform account through [My] → [Settings]. Before you cancel your account, we will verify your personal identity, security status, device information, etc. that you have authorized to us. You know and understand that the act of canceling your account is an irreversible act. When you cancel your account, we will delete relevant information about you. If deleting personal information is technically difficult to achieve, we will perform anonymization or stop deleting Storage and processing beyond necessary security protection measures, except as otherwise provided by law.

(3) Privacy Settings

You can set “follow room settings” and “address book blacklist” through [Settings].

You can manage your message records through [Message].

You can manage your local viewing records and visitor records through [My]→[Visitor]

2. Personalized settings

You can manage personalized recommendations through the path [My] → [Settings] → [Privacy].

You can manage personalized push through the path of [My] → [Settings] → [Privacy].

In addition, if you have any questions/objections to the results of our automated decision-making, you can contact us according to the contact information shown in Article 9 of this policy.

(4) Copying and transferring your personal information<

1. If you need to copy the personal information we collect and store, you can contact us through the contact information listed in Article 9 of this Privacy Policy.

2. If you need to transfer the personal information we collect and store, we will provide you with a transfer path in accordance with legal requirements.

D. How do we protect your personal information

(1) Safety measures

In order to protect your information security, we have adopted various physical, electronic and management security measures that comply with industry standards and are reasonably feasible to protect your information so that your information will not be leaked, damaged or lost, including but not It is limited to setting and deploying host intrusion detection system, encrypted storage of important sensitive data, and log record security audit.

(2) Management system

1. We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt strict data use and access policies to ensure that only authorized personnel have access to your personal information. We regularly conduct security education and training for personnel, and conduct security audits on data and technology in due course.

2. We will formulate and organize the implementation of emergency plans for personal information security incidents, and immediately activate emergency plans when personal information security incidents occur, and strive to control the impact of these security incidents and prevent the expansion of adverse consequences. Once a personal information security incident (disclosure, tampering, loss) occurs or may occur, we will promptly inform you of the following information in accordance with legal requirements: the types of personal information that have occurred or may have been leaked, tampered with, or lost, and the reasons harm, the remedial steps we have taken, steps you can take to mitigate the harm, and ways to contact us.

3. We will promptly inform you of the event-related situation in push notifications, emails, letters, text messages and other related forms. When it is difficult to inform one by one, we will adopt reasonable and effective methods to issue announcements. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of relevant regulatory authorities.

(3) Safety Tips

Your account has security protection function, please keep your account and password information properly. The Diva platform will ensure that your information will not be lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures.

But please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security. You need to understand that the system and communication network used by you to use this software may have problems due to factors beyond the controllable scope of the Diva platform. Once you leave the Diva platform, browse or use other products or services provided by a third party, we will not have the ability and direct obligation to protect any personal information you submit to the third party, no matter whether you log in, browse or use the above products or services based on Diva Links or guides to platforms. But we will remind you to pay attention to the access to third-party products or services so that you can better protect your personal information. At the same time, we strongly recommend that you take the following active measures to protect the security of your personal information:

1. Properly protect your personal information and only provide it to others when necessary.

2. Use complex passwords, change passwords regularly, and do not disclose your account passwords and related personal information to others.

3. We strongly recommend that you do not use communication methods not recommended by the Diva platform to send your information.

4. If you find that your personal information is leaked, especially your account number and password, please contact Diva platform customer service immediately so that Diva platform can take corresponding measures.

(4) Security incidents

After an unfortunate personal information security incident occurs, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and our advice to you in accordance with legal requirements. remedial measures, etc. We will inform you of the event-related situation by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

E. How do we store your personal information

(1) Storage location

The personal information collected and generated by us in our global operations is stored in the servers of the network information service providers.

We may provide your personal information to other overseas entities only under the following circumstances and after satisfying the relevant regulations of laws and regulatory authorities, and will strictly require the receiving party to process your personal information in accordance with relevant legal requirements and this policy:

1. There are clear provisions in the law;

2. Separately obtain your separate consent;

(2) Storage period

We only retain your personal information for the shortest period necessary for the purpose of providing our products and/or services, unless there are mandatory retention requirements by law. We judge the storage period of personal information mainly by reference to the following standards and whichever is longer:

1. To comply with applicable laws and regulations;

2. To comply with court judgments, rulings or other legal procedures;

3. To comply with the requirements of the local government or legally authorized organizations;

4. Reasonable and necessary purposes for implementing the Diva platform agreement or this policy, safeguarding social public interests, protecting the personal safety or other legitimate rights and interests of Diva platform and affiliated companies of Diva platform, other users or employees.

After you voluntarily delete your personal information, cancel your account or the information exceeds the necessary storage period, we will delete or anonymize your personal information, except in the following cases:

1. Comply with the legal requirements for information retention;

2. The time limit needs to be extended reasonably for financial, auditing, dispute resolution and other purposes.

(3) Termination of operation

If we stop operating Diva platform products/services, we will promptly stop the activities of continuing to collect your personal information, and notify you of the notice of cessation of operation by delivery or announcement one by one, and we will hold and shut down the business we hold Relevant personal information will be deleted or anonymized.

F. How do we protect minors

1. If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using the Diva platform and related services.

2. We protect the personal information of minors in accordance with relevant laws, and only collect, use, share or disclose personal information of minors when permitted by law, with the explicit consent of parents or other guardians, or when it is necessary to protect minors’ information. If we discover that we have collected personal information of minors without prior verifiable parental or other guardian consent, we will try to delete the information as soon as possible.

3. If you are the guardian of a minor, when you have any questions about the personal information of the minor under your guardianship, please contact us through the platform customer service.

G. Updates to this Policy

(1) Check

1. You can view this privacy policy on the registration login page, or after logging in to your account on the [My] → [Settings] → [Privacy Agreement] page.

2. Please understand that in order to meet operational needs, we may develop different versions based on factors such as the phone model, system version, and mobile client you are using. Therefore, when you use a specific version, the functions of the Diva platform may be different from this version. There are differences in the descriptions of the privacy policy, but it will not affect the purpose, method and scope of data processing. The specific available functions are subject to your actual use.

(2) Updates and notifications

1. In order to provide you with better services, Diva platform products and services will be updated and changed from time to time, and we will revise this privacy policy in due course. We will not reduce your rights under the currently effective Privacy Policy without your express consent.

2. After this privacy policy is updated, we will issue an updated version on the Diva platform, and remind you of the updated content through in-site messages or other appropriate methods, so that you can keep abreast of the latest version of this privacy policy.

3. We may also help you better manage your personal information through function updates, please pay attention to the relevant function descriptions.

H. Dispute resolution

This Privacy Policy is governed by the laws of Singapore. Any dispute arising from this Privacy Policy and our handling of your personal information can first be resolved through friendly negotiation; if the negotiation fails, you agree to seek a solution by filing a lawsuit in the court with jurisdiction where this agreement is signed.

 

The titles of this Privacy Policy are provided for convenience and reading only, and do not affect the meaning or interpretation of any provision in the text.